Frequently Asked Questions

How to work with our mailing list management software.

Q: Where can I find detailed information on how to remotely manage an ezmlm mailing list?
A: Simply send an e-mail to yourlistname-help@yourdomain.com to receive an e-mail with details on the remote commands you can perform on your list.

Q: How can my mailing list users subscribe and unsubscribe to my list on my website?
A: You will need to set up a form that allows them to send a message to your mailing list's subscribe and unsubscribe functions.

We've created an example script for customers so that they can see how their mailing list users might subscribe and unsubscribe using a web based form. To download the example script, go here

Q: Is there any other documentation for the mailing list manager?
A: Yes, there is documentation available at http://www.ezmlm.org/

The documentation at that URL includes some information you do not need (installation instructions) and some information you cannot use (commands you would type at a shell prompt) but it also contains a great deal of useful information about how EZMLM lists are configured, used, and customized to meet certain special needs.

Many of the configuration options described in these documents are available to you through the list creation and list management options in your postmaster email configuration screens. Other options which may not be directly configurable by you can be configured for you by our mail administrator if you make a request to support.

Q: How do I create a mailing list?
A: The postmaster for your domain has the ability to create new mailing lists.

Log in to the email configuration screen as postmaster@yourdomain.com. You can do this by using the "Go" button in the Email area of your Control Panel, or by going directly to this URL:
https://webmail.sunwave.com/cgi-bin/qmailadmin