Frequently Asked Questions

Questions about everything else.

Q: I have some questions that are not answered at your web site. Where should I direct them?
A: Please direct any pre-sales questions to sales@shootingstarhosting.com If you are already a customer of Shooting Star, please write to support@shootingstarhosting.com or use the Contact Support link in the Control Panel.

Q: What kind of hardware and software do you use?
A: We use only top-of-the-line Intel Pentium III and AMD Athlon servers, custom-built and extensively tested. Our hardware is chosen specifically for its reliability compatability with Linux.

We currently run the stable Linux 2.4 family on most servers with tuned Apache Server software.

Q: How long have you been in business?
A: We have been in business since 2002

Q: How can I be sure you'll be around six months from now?
A: Shooting star has a strong business plan and a vision for the next few years of operation at all times. We have a strong international customer base, and a talented staff to ensure that we will be going strong in the years to come.

Shooting Star is a profitable company and we continually reinvest those profits in our business. We are in business for long-term, not a quick buck. Click here to see a picture of the facility where our servers are located.