Frequently Asked Questions

Questions about domain name registration, transfers, and parked domains.

Q: Can I host multiple domains in the same account?
A: Yes, definitely. You can do this with any of our accounts. Each domain will be pointed to its own subdirectory and receive it's own unique IP address, and this can be controlled through Control Panel. The disk and transfer allowances are shared between all sites on the account.

Remember, you can host as many domains as you like with any of our accounts, but each account includes support for a certain number of domain names. You can check how many domain names your virtual plan includes by referring to the "hosting for" column on our virtual services page. All dedicated plans include support for 200 domain names. Support for additional domain names can be purchased for any plan.

Q: Do I need to have a domain in my account?
A: No, you are not required to have a domain to use our services.

If you wish simply to avoid registrar fees, consider our username.shootingstarhosting.com, which function exactly like real domain, but is not transferrable when you end your service at Shooting Star and does not support additional e-mail accounts.

Q: Does each domain have its own unique IP address?
A: Absolutely. Each domain you add through the control panel has its own unique IP address. The use of unique IPs for virtual hosting has numerous advantages.

Q: May I use a domain I have already registered somewhere else?
A: You may choose to use any registrar under any top-level domain that suits your needs. We will configure nameservers for your domain and provide that information to you. We can host any domain name you like. You can find a list of registries for top-level country code domains here.

Q: How does a domain transfer work?
A: Transferring a domain to Shooting Star for Web hosting requires two steps:

    1. Submit the domain name to us through the Control Panel's Domain Manager (for an existing account).
    2. Modify the domain at your registrar in order to utilize our nameservers which have been configured to support your domain.

Q: Can I create subdomains on a domain
A: Yes. If you already host www.mydomain.com with us, then you may also create and host subdomain.mydomain.com by going to the Control Panel's Domain Manager and entering "mydomain.com" for the domain and "subdomain.mydomain.com" for the server name. The subdomain will receive it's own document root and unique IP address.

Also, if you are comfortable with working with rewrite rules and your domain was added with wildcard dns support, you may create a set of rules to forward something.mydomain.com to www.mydomain.com/something. You can find out more information on how to do this by doing a quick search on google.com.