At Shooting Star Hosting, we are so confident that you will be satisfied with our services that we will provide you with a 8-week money back guarantee. If you are not satisfied with our service during the first 8 weeks, we will refund the current month of service and the remaining pre-paid months of service, if there are any left. Just let us know why you are not satisfied so that we can optimize our service for present and future customers. We take your comments seriously, and depend on such feedback to provide the highest quality service possible. Restrictions: Our 8 week money back guarantee does not apply to resold accounts (there's only a 7-day guarantee for resold accounts) and does not apply if you have breached Shooting Star's Hosting's policies or have exceeded your account's bandwidth allocation or consumed over 4GB of bandwidth. If such is the case, only pre-paid services will be refunded. On colocation service, if there is no contract, unused prepaid months can be refunded. On dedicated server plans, if there is no contract, unused prepaid months can be refunded. The cost of a new domain cannot be refunded.